Player Privacy Policy

Welcome to DCBet's privacy page. This policy explains how we collect, use and protect the personal and technical information you give us when you create an account, place bets or use our site. We take your privacy seriously and aim to be clear about how we handle data for players in the United Kingdom.

Types of data we collect

Personal data

When you register with us we collect personal information such as your name, date of birth, address, email and phone number. We may also collect identity documents and verification details where required to confirm your identity and to meet regulatory checks.

Technical data

We gather technical information about your device and connection, including IP address, browser type, operating system, device identifiers and location data where permitted. This information helps us deliver the service, detect fraud and improve site performance.

Transactional and activity data

We record account activity, deposits and withdrawals, betting and gaming history, session logs and interaction data. This transactional record is used for account management, compliance and customer support.

How we use your information

We use data to operate your account, process payments, provide customer support and meet legal and regulatory obligations. We also analyse usage to maintain security, prevent fraud, and improve functionality. We will only use your data for purposes that are compatible with the original reason it was collected, or where we have a lawful basis to do so.

Data protection and security

We apply technical and organisational measures to protect your information against unauthorised access, loss or misuse. This includes access controls, encryption and secure storage practices. Only authorised staff and service providers have access to personal data on a need to know basis.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support account functionality and measure site performance. Some cookies are essential for the service to function, while others are used to collect analytics and improve the experience. You can manage cookie settings through your browser or our cookie tool.

User rights

You have rights over your personal data, including the right to access a copy, request correction of inaccuracies, restrict processing, and object to certain uses. Where applicable you may also request data portability. For account closure or stronger privacy controls you can use the settings in your account.

Access, correction and deletion

If you wish to access, correct or delete your information please contact our support team. We will respond to your request in line with applicable law. Please note we may retain certain data where required for legal, tax or regulatory reasons or to resolve disputes.

Information sharing and third parties

We may share data with payment processors, identity verification and anti-fraud providers, regulatory bodies and other service partners who process data on our behalf. We require these partners to protect your information and only use it for specified purposes. We do not sell your personal data.

Privacy policy updates

We may update this policy from time to time. When we make changes we will publish the revised policy on the site and, where appropriate, notify you. If you have questions about our privacy practices, contact [email protected] or use the account support channel.

DC Bet remains committed to keeping your information secure and handling it transparently in line with this policy.