User Terms and Conditions
These Terms and Conditions set out the rules that apply when you use the DCBet services. They explain the relationship between us and our users, covering account responsibilities, payments, promotions and dispute procedures. We aim to be clear and practical: please read the terms carefully before registering or placing any bets or playing any games. By using our site you accept these terms and any updates we publish.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that takes place under your login. Provide accurate personal information and update it when necessary. We may require identity verification and supporting documents before allowing withdrawals or when required for compliance checks. We may suspend or close accounts where we suspect fraud, money laundering, bonus abuse or other breaches of these terms.
Eligibility requirements
To open an account you must be at least 18 years old and legally permitted to gamble in your jurisdiction. We accept registrations only from residents of countries where our services are lawful. We reserve the right to refuse registration or to close accounts that do not meet eligibility criteria. By registering you confirm you meet these requirements and will provide evidence when requested.
Acceptable platform use
Use the platform for lawful, personal entertainment only. Do not attempt to manipulate games, use bots, or engage in collusion. Any attempt to exploit software, share accounts, or place wagers in breach of these rules may result in forfeiture of winnings and account closure. Persistent abusive behaviour or violation of other users' rights will lead to restrictions or permanent suspension.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms that supplement these Conditions. Bonus funds may carry wagering requirements, maximum bet limits and game contribution rules. We may exclude certain payment methods from bonus eligibility. We reserve the right to withhold or reclaim bonus funds and related winnings if we reasonably suspect abuse, multiple accounts or fraud. Always check the promotion terms before opting in.
Deposits and withdrawals
Payments must be made from accounts in your name. We process deposits immediately, while withdrawals may be subject to verification checks. Identification and proof of payment may be required before funds are released. We apply any applicable minimum and maximum limits and may delay large withdrawals while we complete due diligence. Fees from third-party payment providers are your responsibility unless stated otherwise.
Dispute resolution
If you have a complaint contact our support team in the first instance. We will investigate and aim to resolve issues promptly and fairly. If a dispute cannot be resolved directly, we will outline available escalation routes and independent dispute options where applicable. While a dispute is under review, relevant account activity may be restricted pending final determination.
Updates to terms and conditions
We may amend these terms from time to time. Material changes will be notified on the site or by other reasonable means. Continued use of DC Bet after updates signifies acceptance of the revised terms. If you do not accept any changes you should stop using the service and close your account in accordance with the account closure procedures.